下面是學(xué)習(xí)啦小編整理的外貿(mào)業(yè)務(wù)員必備電話英語(yǔ)口語(yǔ)，歡迎大家閱讀!

　　1. I'd like to place an order for your party dress from your catalog.

　　2. May I order some flowers?

　　3. How can I pay for this item?

　　4. I'd like to buy the car on your TV commercial.

　　5. Please send me your catalogue.

　　6. Do you have any life Menu Magazine tenin stock?

　　7. How long will it arrive?

　　8. The Product you sent to me is not what I ordered.

　　9. I'm calling about an order I placed a month ago. It hasn't arrived yet.

　　聽不清楚

　　1. Sorry, I didn't catch you.對(duì)不起，我聽不懂你說(shuō)的。

　　2. Sorry, I didn't understand. 抱歉，我聽不懂。

　　3. Sorry, I didn't get what you said. 對(duì)不起，我沒(méi)聽懂你說(shuō)的話。

　　4. I can't hear you very well. 我聽不太清楚。

　　5. I can barely hear you. 我?guī)缀趼牪坏侥阏f(shuō)的。

　　7. We have a bad connection. 通訊效果不太好。

　　8. I can't catch what you are saying. 我聽不太清楚你說(shuō)的話。發(fā)生上面的情況，你可以請(qǐng)對(duì)方在重復(fù)一遍，你可以說(shuō)：

　　a. Pardon?請(qǐng)?jiān)僬f(shuō)一遍好嗎?

　　b. Excuse me? 請(qǐng)?jiān)僬f(shuō)一遍?

　　上列兩句都是對(duì)不起之意，但用在會(huì)話上，如果后面沒(méi)有接說(shuō)明，并且語(yǔ)尾上揚(yáng)，就是要對(duì)方再說(shuō)一次。聽到這句話時(shí)就要知道對(duì)方要自己再說(shuō)一遍。

　　c. I beg you pardon? 能請(qǐng)你再說(shuō)一遍嗎?(此句有請(qǐng)求對(duì)方原諒及再說(shuō)一次的意思)

　　d. Could you repeat that, please? 能請(qǐng)你再說(shuō)一遍嗎?

　　e. Would you say that again? 你能再說(shuō)一遍嗎?

　　請(qǐng)對(duì)方說(shuō)慢點(diǎn)的說(shuō)法：

　　a. Would you speak more slowly? 你能再說(shuō)慢一點(diǎn)嗎?

　　b. Could you speak up a little? 你能在大聲一點(diǎn)嗎?¬

　　(speak up 大聲說(shuō)=speak out):W({6S S&]

　　c. Would you speak more clearly? 你能再說(shuō)清楚一點(diǎn)嗎?

　　d. Would you explain more for me? 可以為我解釋一遍嗎?

　　e. Please speak a little louder. 請(qǐng)講大聲一點(diǎn)。

　　f. Would you slow down, please?清說(shuō)慢一點(diǎn)好嗎?

　　幫忙轉(zhuǎn)分機(jī)

　　1. may i have extension two-one-one?

　　2. can i have extension two-one-one, please?

　　3. may i speak to david, extension tow-one-one?

　　4. extension two-one-one, please.

　　5. please connect me with extension two-one-one.

　　6. could you put me through to the personnel department, please?

　　翻譯：

　　***通常句子都是越長(zhǎng)越禮貌，太簡(jiǎn)短會(huì)讓人有魯莽的感覺(jué)。

　　要找的人不在 可以留言嗎?

　　1. May/Can I leave a message?

　　¬2. Is it possible to leave a message?

　　請(qǐng)他回電給我-Q w R1l/p

　　1. Would you please ask him to call me taday? 能不能請(qǐng)他今天回電話給我

　　2. Could you tell him to call me as soon as possible? 能不能請(qǐng)他盡快回電話給我?

　　3. Could you just tell him David called? 能不能告訴他大衛(wèi)來(lái)過(guò)電話?

　　4. Could you ask him to call me back? 能不能請(qǐng)他回電?

　　5. Please tell him to call Carol at 2233-4455.請(qǐng)他撥打2233-4455給卡洛回電話。

　　請(qǐng)問(wèn)他何時(shí)回來(lái)

　　1. When will he be back? 他何時(shí)回來(lái)?

　　2. When do you expect him back? 你覺(jué)得他何時(shí)會(huì)回來(lái)?

　　3. Is he coming back soon? 他會(huì)馬上回來(lái)嗎?

　　4. Do you know what time she will be back? 你知道他幾點(diǎn)回來(lái)?

　　我會(huì)再來(lái)電. I'll try again later.我會(huì)過(guò)一會(huì)兒再打來(lái)。

　　2. I'll call again in one hour later.我一個(gè)小時(shí)后再打來(lái)。

　　3. I'll call back later.我稍候再打過(guò)來(lái)。

　　4. Please tell him I called and I'll call him again tomorrow.請(qǐng)告訴他我

　　來(lái)過(guò)電話，并且我明天會(huì)再打給他。

　　要如何聯(lián)絡(luò)他

　　1. How can I get in touch with him? 我怎樣才能和他聯(lián)系?

　　2. Could you tell me where I can reach him? 可以告訴我怎樣才能找到他嗎

　　3. What's the easiest way to contact him? 什么方法可以最快找到他?

　　4. Could I call his mobilephone? 我可以打他的手機(jī)嗎?

　　請(qǐng)傳真/email給我

　　1. Would you please send me the data by e-mail?

　　2. Could you fax the data to my office?

　　3. Would you send the data by fax?

　　4. Could you post the data to me

　　知公司名并自我介紹

　　¬ 1. Franklin Company Personnel Department. 富蘭克林公司人事部。

　　2. Good morning Franklin Company, may I help you? 早晨好，富蘭克林公司

　　。我可以為你服務(wù)嗎?

　　3. Personnel Department. This is Carol/Carol speaking. 人事部，我是卡洛

　　*辦公室電話最重要的就是禮貌，所以不論是接電話或打電話，都應(yīng)該先報(bào)自己及公司的名字。請(qǐng)問(wèn)找那位

　　Who would you like to talk to/speak to? 請(qǐng)問(wèn)找哪位?他在忙線中

　　1. Her line is busy at the moment. Can somebody else help you? 她正在通電話，別的人可以幫你嗎?

　　2. He's on another line right now. 他現(xiàn)在正在接另外一個(gè)電話。

　　3. He's talking a long-distance call now, what can I do for you? 他正在接長(zhǎng)途電話，有什么我可以幫你嗎?