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學(xué)習(xí)啦 > 學(xué)習(xí)英語 > 生活英語 > 英語情景對(duì)話 > 酒店投訴英語情景對(duì)話怎么進(jìn)行投訴

酒店投訴英語情景對(duì)話怎么進(jìn)行投訴

時(shí)間: 韋彥867 分享

酒店投訴英語情景對(duì)話怎么進(jìn)行投訴

  出國(guó)旅游,住在酒店難免會(huì)遇到一些問題,這個(gè)時(shí)候我們可以如何用英語進(jìn)行投訴呢,今天學(xué)習(xí)啦小編在這里為大家介紹一些酒店投訴英語情景對(duì)話給大家,希望對(duì)大家能有所幫助!

  酒店投訴英語情景對(duì)話1

  A:Good evening,ma'am.Did you ring for service?What can I do for you?

  B:Yes.The light in this room is too dim.Please get me a brighter one.

  A:Certainly,sir.I'll be back right away…Do you mind if I move your things?

  B:Oh,no.Go ahead.

  A:Thank you…How is the light now?

  B:It's much better now.Thank you.

  A:You're welcome.And if you need any other things,please let us know.

  B:Ah,yes,the room is too cold for me.I feel rather cold when I sleep.Can you turn off the air-conditioning?

  A:(Checks)The air-conditioning is already off,ma'am.

  B:Maybe I'm getting a cold.

  A:Would you like an extra blanket?

  B:OK.And would you please get me some hot water,too?I think I need to take some medicine.

  A: Certainly,ma'am.I'll be right back…here is a blanket,and hot water for you.Anything else?

  B:No,thanks.

  A:Good night,ma,am.

  酒店投訴英語情景對(duì)話2

  A guest(B) wants to change a room.He goes to the assistant manager(A)

  A:Good morning,sir.What can I do for you?

  B:I'm Bell.I'm in Room 908.Can you change the room for me?It's too noisy.My wife was woken up several times by the noise the baggage elevator made.She said it was too much for her.

  A:I'm awfully sorry,sir.I do apologize.Room 908 is at the end of the corridor.It's possible that the noise is heard early in the morning when all is quiet.

  B:Anyhow,I'd like to change our room.

  A:No problem,sir.We'll manage it,but we don't have any spare room today.Could you wait till tomorrow?The American People-to-people Education Delegation will be leaving tomorrow morning.There'll be some rooms for you to choose from.

  B:All right.I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.

  A:Be sure.I'll make a note of that.Everything will be taken care of.And if there is anything more you need,please let us know.

  酒店投訴英語情景對(duì)話3

  C=Front Office Clerk 前臺(tái)服務(wù)員 G=Guest 顧客

  C:Good evening. Front Office . Can I help you?

  晚上好,這里是前臺(tái)。有什么可以為您效勞?

  G:This is Mrs. Stevenson, Room 1503. I’ve just checked in and I’m not happy with my room.

  我是 1503 房的史蒂文森太太,剛?cè)胱〉模覍?duì)房間不滿意。

  C:May I know what is wrong?

  請(qǐng)問有什么問題嗎?

  G:The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.

  房間有股難聞的氣味,我的床上還有別人的頭發(fā)!我沒料到你們酒店會(huì)發(fā)生這樣的事情。

  C:I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.

  很抱歉有這種事情,史蒂文森太太。我馬上派一個(gè)服務(wù)員拿空氣清新劑來,并且為您重新整床。

  我們?yōu)榻o您帶來不便道歉。

  G:That’s fine. Thank you.

  好吧,謝謝。

  C:You’re welcome, Mrs. Stevenson. My name is Simon, and if there is anything else I can do for

  you, please don’t hesitate to call me .

  不客氣,史蒂文森太太。我叫西蒙,如有什么我能效勞的,請(qǐng)盡管給我電話。

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