外貿(mào)員打電話常用句型和情景對(duì)話及練習(xí)(2)
外貿(mào)員打電話情景對(duì)話篇四
A: Is Mr. Zhang there, please?
B: Sorry. I can’t hear you. Would you please speak a little louder?
A: I said, is Mr. Zhang there?
B: Mr. Smith, the line is bad. Don’t hang up, please. I’ll have the call transferred to another line.
-- 請(qǐng)問張先生在嗎?
-- 對(duì)不起。我聽不清楚。請(qǐng)說 大聲一點(diǎn)好嗎?
-- 我是問，張先生在嗎?
-- 史密斯先生，電話線路不清 楚。請(qǐng)別掛，我把電話轉(zhuǎn)到 另一條線路上去。
Words and Expressions
draft [ drB:ft ] 草稿
agreement [ E5^ri:mEnt ] 協(xié)議，協(xié)定
bother [ 5bCTE ] 麻煩，打擾
hang up / hang on 掛斷電話/不掛斷電話
step out 暫時(shí)離開
hold the line (打電話時(shí))不掛斷
extension [ iks5tenFEn ] (電話)分機(jī)
tie up (工作等)把……纏住，使無法脫身
cut off (指電話)通話被中斷
reconnect [ 7ri:kE5nekt ] 使重新接通
follow [ 5fClEu ] 聽懂，領(lǐng)會(huì)
外貿(mào)員打電話情景對(duì)話篇五
A Specimen Letter
Dear Mr. / Ms.,
Mr. John Green, our General Manager, would like to call Mr. Zhang on June 3 at 2 p.m sharp. (your time) about the opening of a sample room there.
Please let us know if the time is convenient for you. If not, what time would you suggest?
Yours faithfully,
釋文
尊敬的先生/小姐，
關(guān)于在那里開樣品陳列室的事宜，我們的總經(jīng)理約翰?格林想在你們當(dāng)?shù)貢r(shí)間六月三日下午兩點(diǎn)整打電話給張先生。
請(qǐng)告知這個(gè)時(shí)間對(duì)您是否方便。如不方便，請(qǐng)建議具體時(shí)間。
外貿(mào)員打電話常用句型對(duì)話練習(xí)
1 A: May I help you?
B: I’d like to speak to Mr. Smith, please.
May I please?
Can I please?
您好!
請(qǐng)幫我接史密斯先生。
2 A: May I ask who is calling, please?
May I know who is this speaking?
Who shall I say is calling, please?
B: This is Mr. Fox from United Textiles.
可以告訴我您是哪位嗎?
我是聯(lián)合紡織品的福克斯先生。
A: Mr. Smith, please.
Is Mr. Smith in?
Is Mr. Smith there?
B1: This is Mr. Smith speaking.
Smith speaking. (Speaking)
Smith here. Is that Mr. Fox?
B2: I’m sorry. Mr. Smith is not in at the moment.
Sorry, he’s just stepped out.
Sorry, he’s in the conference.
B3: Just a moment, please.
Hold the line, please.
Hang on, please.
史密斯先生在嗎?
史密斯先生在嗎?
史密斯先生在嗎?
我就是。
我就是。
我是，是?？怂瓜壬鷨?
對(duì)不起， 史密斯先生現(xiàn)在不在這里。
他剛出去。
他在開會(huì)。
請(qǐng)稍等。
請(qǐng)稍等。
請(qǐng)稍等。
4 A: Mr. Smith, Mr. Li from United Textiles wants to speak to you.
phone call for you.
you’re wanted on the phone.
B: Put him through, please. Thank you.
史密斯先生，聯(lián)合紡織品的李先生要和您通話。
有您的電話。
有電話找您。
請(qǐng)接過來,謝謝。
5 A: When will he come in, do you know?
What time do you expect him back?
Will he be back soon?
B: I suppose he won’t be in until 11:00.
I don’t expect him to be available until 2:30.
I’m sorry. I’ve no idea.
你知道他什么時(shí)候來嗎?
你預(yù)計(jì)他什么時(shí)候回來?
他會(huì)很快回來嗎?
我想他十一點(diǎn)前不會(huì)回來。
我想他得到二點(diǎn)半才能回來。
對(duì)不起，我不知道。
6 A: May I leave a message?
Could you give him a message?
Could you tell him Mr. Zhang called?
B: Certainly.
Sure.
我可以留個(gè)口信嗎?
您能傳個(gè)口信給他嗎?
您能告訴他張先生給他打過電話嗎?
當(dāng)然。
7 A: Would you like to leave a message?
May I take a message?
Shall I ask him to call you when he returns?
B: Don’t bother. I’ll call back later.
Yes. Please tell him to call Mr. Zhang at 231-4567.
Yes, please. My number is 231-4567.
您可以留個(gè)口信嗎?
您可以留個(gè)口信嗎?
他回來時(shí)我要他給您打個(gè)電話嗎?
不必麻煩了。我等會(huì)再打過來。
好的,請(qǐng)叫他打231-4567給張先生。
好的,我的電話號(hào)碼是231-4567。
8 I can’t hear you. Would you please speak a little louder?
The line is bad. Would you please say that again?
Sorry. Something is wrong with the phone. It’s not clear. Please repeat that.
我聽不到你說話。您的聲音能不能大一點(diǎn)?
線路很差。請(qǐng)?jiān)僬f一遍。
對(duì)不起，電話有點(diǎn)問題，不夠清晰。
請(qǐng)重復(fù)一下。
9 This is Dajiang Food Store. May I help you?
Fuda Company.
the tailoring department.
這里是 大江食品店。請(qǐng)問你需要什么?
富達(dá)公司。
剪裁部。
10 Could you put me through to the Toy Department?
the information desk
the manager’s office
the fast food restaurant
您能幫我接通 玩具部嗎?
問詢處嗎
經(jīng)理辦公室嗎
快餐館嗎
11 I’d like to order 3 cases of Carlsberg Beer.
a birthday cake
100 boxes of moon cakes
a bouquet of flowers
我想訂購 三箱嘉仕伯啤酒。
一個(gè)生日蛋糕
一百箱月餅
一束花
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