G類雅思的書信作文內(nèi)容多，而且對考生的應(yīng)用文詞匯量是一個考驗(yàn)?？忌环翉挠洃?ldquo;經(jīng)典”套路為本，根據(jù)具體考試題目再做調(diào)整，起到以不變應(yīng)萬變的效果。本文為大家分享了投訴信寫作的主要4個思路，希望能幫到大家!

　　投訴信雅思小作文的思路拓展方法精講

　　投訴信一直是移民類小作文?？嫉脑掝}，投訴信一般可以從以下四個思路去發(fā)展。

　　一、投訴理由1：服務(wù)不周

　　投訴信中投訴服務(wù)是經(jīng)常會考到的話題，一般主要集中在對于飯店，賓館，餐廳，旅行社等服務(wù)性行業(yè)的投訴，此類書信一般在結(jié)構(gòu)上可分為以下幾個部分：

　　(一) 自我介紹，表明投訴內(nèi)容以及與收信人的相關(guān)性。

　　(二) 陳述投訴內(nèi)容，如時間、地點(diǎn)、人物、事件等，并指出對方服務(wù)問題所在以及由此而產(chǎn)生的對自己或者家人的影響。

　　(三) 提出整改建議或者希望得到對方的賠償或補(bǔ)償。

　　讓我們結(jié)合真題來分析一下：

　　You just returned from a tour. However, you were dissatisfied with the service you received from the travel agency. Write a letter to the manager of the agency. In your letter,

　　1. give the details of your tour

　　2. explain why you were unhappy with the service

　　3. say what you want the company do for you

　　題目并無指明具體投訴內(nèi)容，因此考生選擇余地較大，一般來說，建議考生可以考慮旅行社安排的住所不好，比如房間臟等。具體寫法如下：

　　The room was not cleaned on a daily basis and that my bed was made up only every three days.

　　還可以說房間沒有熱水，比如：

　　The hot water was only supplied from 6:00 am to 10:00 pm, which means if I arrived back at the hotel late, it was impossible for me to take a shower with hot water.

　　此外，還可以圍繞吃飯問題進(jìn)行投訴，如：

　　The food in the restaurant was disappointing. Not only was it extremely overpriced, but the quality was very poor.

　　上述所提到的關(guān)于服務(wù)質(zhì)量的投訴，大家不難發(fā)現(xiàn)里面說的房間，熱水，吃飯問題其實(shí)換一個服務(wù)性行業(yè)的考題我們也可以套用。因此我們要熟記這些基本的投訴點(diǎn)。

　　二、投訴理由2：質(zhì)量低劣

　　投訴信中反映產(chǎn)品質(zhì)量低劣是經(jīng)常會考到的話題，一般分為2種：一種是在題目中指明具體產(chǎn)品，如服裝、CD-player等;另一種是不具體指明買的產(chǎn)品是什么，讓考生自己去虛構(gòu)一樣物品，此類書信在結(jié)構(gòu)上一般由三部分組成：

　　(一)表明投訴原因以及與收信人的相關(guān)性。

　　(二)陳述投訴內(nèi)容，如購買的時間、地點(diǎn)、人物等，并指出產(chǎn)品具體問題所在以及由此而產(chǎn)生的后果。

　　(三)希望得到對方的賠償或補(bǔ)償。

　　讓我們結(jié)合真題來分析一下：

　　You have recently made a purchase from a department store in another town but found some problems with it after you returned home. Write a letter to the manager. In your letter,

　　1. say what product you have bought

　　2. explain the problems

　　3. say what you would like them to do

　　題目并無指明具體產(chǎn)品，因此考生選擇余地較大，一般來說，考生可以考慮服裝。關(guān)于服裝的投訴點(diǎn)，一般可以說新買的衣服褪色問題嚴(yán)重，品質(zhì)有問題。具體寫法如下：

　　The color of the sweater faded heavily and even dyed other clothes.

　　還可以說標(biāo)簽和配件丟失，比如：

　　I put on the shirt that day when I returned home and found the buttons on the left sleeve were missing. Also, I couldn’t find the label of the shirt, so I was unable to know the proper way of washing or hanging it.

　　此外，圍繞服裝的投訴點(diǎn)還可以是材質(zhì)和描述不符，尺寸大小不合身等，如：

　　The garment was stretched out of shape and therefore no longer fits.

　　考生可以從中選擇一兩項(xiàng)進(jìn)行描述,還可以從對方店員服務(wù)態(tài)度方面入手，如：

　　I phoned your store last Wednesday and spoke to the store manager, a Mr. Wang, who was rather unprofessional and inconsiderate on the phone and informed me that I was unable to get a replacement shirt as it was not their fault.

　　上述所提到的投訴產(chǎn)品的思路，可以作為考生在準(zhǔn)備投訴信件時的基本切入點(diǎn)。上面所提到的關(guān)于服務(wù)態(tài)度的投訴幾乎可以“百搭”各類質(zhì)量投訴話題的信件。因此建議考生不妨從記憶“經(jīng)典”套路為本，根據(jù)具體考試題目再做調(diào)整，起到以不變應(yīng)萬變的效果。

　　三、投訴理由3：虛假宣傳

　　對于虛假宣傳的話題，我們其實(shí)可以參考上篇2個理由中的一些例子，投訴重點(diǎn)主要圍繞在收到的產(chǎn)品與描述不符或者得到的服務(wù)項(xiàng)目和合同上的不一致或遺漏以及根據(jù)提示使用后無法獲得預(yù)期效果等。此類書信在結(jié)構(gòu)上一般由三部分組成：

　　(一) 表明投訴原因。

　　(二) 陳述投訴內(nèi)容，如時間、地點(diǎn)、人物等，并指出具體問題所在以及由此而產(chǎn)生的后果。

　　(三) 提出整改建議或者希望得到對方的賠償或補(bǔ)償。

　　讓我們結(jié)合真題來分析一下：

　　You attend an evening course in a school, but you find that the course is different from what is described on the course brochure. Write a letter to the school. In your letter,

　　1. explain the detail of evening course

　　2. explain the difference

　　3. suggest what actions school should take

　　投訴信雅思小作文語料分享

　　常用詞匯

　　complain against sb. about sth. 投訴有關(guān)……

　　awful adj.糟糕的

　　bad manners不禮貌

　　dissatisfaction n.不滿

　　disturbance n.干擾

　　incident n.事件

　　inconceivable adj.不可思議的

　　look into/go into/investigate調(diào)查

　　matter n.事情

　　nuisance n.麻煩事

　　out of one’s expectation令人大失所望

　　poor sanitary situation衛(wèi)生情況差

　　poor service差勁的服務(wù)

　　put up with/bear/tolerate忍受

　　recurrence n.再次發(fā)生

　　remedy n.補(bǔ)救

　　solve v.解決

　　寫作常用模板

　　開頭引言

　　1) I am writing to you to complain about _____.

　　2) I am writing to express my dissatisfaction with _____.

　　3) There are some problems with _____ that I wish to bring to your attention. For one thing, there is_____; for another, _____.

　　4) I can hardly bear /tolerate /put up with ____ any more.

　　5) I regret to inform you that _____.

　　6) Unfortunately，the reality was very different.

　　7) You can imagine my disappointment when I discovered that _____.

　　8) You can imagine my feelings when I realized that this would mean _____.

　　正文投訴

　　1) I am unhappy about/do not like _____.

　　2) I am not comfortable about/with _____.

　　3) _____ is not what I expected (was expecting).

　　4) _____ does not suit me (my needs).

　　5) _____ is too annoying (troublesome/vexing).

　　6) Although I stated that _____, _____.

　　7) Despite my request for _____, _____.

　　8) Even though I telephoned you about _____, _____.