商務(wù)英語(yǔ)電話對(duì)話范文
商務(wù)英語(yǔ)電話對(duì)話范文
商務(wù)合作時(shí)，用英語(yǔ)來(lái)與客戶進(jìn)行對(duì)話，有什么范本嗎?下面是學(xué)習(xí)啦小編給大家整理的商務(wù)英語(yǔ)電話對(duì)話范文，供大家參閱!
商務(wù)英語(yǔ)電話對(duì)話范文1
A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?
A：您好，感謝您致電布拉德福家庭公司。我是特蕾西，有什么需要我?guī)兔Φ膯?
B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.
B：你好，我想找你們的人力資源部主任詹金思小姐通話。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?
A：稍等，我去看看她是否在辦公室。請(qǐng)問(wèn)您是哪位?
B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.
B：我是米爾福德保險(xiǎn)公司的比爾伯頓，我想問(wèn)一下有關(guān)下周二我們見面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.
A：謝謝你，伯頓先生。請(qǐng)您先等一會(huì)兒好嗎?我去看看她是否在辦公室。
B: No problem.
B：沒(méi)問(wèn)題。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?
A：非常抱歉，詹金思小姐現(xiàn)在不在辦公室。她去吃午飯了。您愿意給她留個(gè)口信嗎?
B: Yes, please have her ____③____when she returns to the office. It's best if she can get in touch with me before 3 pm today, she can reach me at my office number, 635-8799.
B：好的，請(qǐng)她回辦公室后給我來(lái)電話。如果今天下午3點(diǎn)以前能與我聯(lián)系的話就再好不過(guò)了，打辦公室電話635-8799就可找到我。
A: I'm sorry, I didn't quite catch that, could you please repeat the number?
A：對(duì)不起，我沒(méi)跟上，您能再重復(fù)一下電話號(hào)碼嗎?
B: ____④____, my office number is 635-8799,Tell her to ask for extension 31.
B：沒(méi)問(wèn)題。我辦公室的電話是635-8799，然后再接31分機(jī)。
A: I'm sorry, Mr.Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?
A：伯頓先生，不好意思。我想確認(rèn)一下您的名字是B-U-R-T-O-N嗎?
B: Yes, and I represent Milford Insurance.
B：是的，我是米爾福德保險(xiǎn)公司的。
A: I will make sure Ms.Jenkins receives your message and returns your call before 3pm this afternoon.
A：我會(huì)把您的口信告訴詹金思小姐，讓她在今天下午3點(diǎn)以前給您回電話。
B: Thank you very much.
B：非常感謝。
商務(wù)英語(yǔ)電話對(duì)話范文2
FFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you?
辦公室文員: 早上好。這里是奧德賽企劃公司。我能為您提供什么幫助嗎?
NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?
尼克: 你好，我是國(guó)際通訊公司的尼克·戴爾文?？梢詭臀肄D(zhuǎn)接海倫·特納嗎?
OFFICE ASSISTANT: Just a moment, please. 辦公室文員: 請(qǐng)稍等。
OFFICE ASSISTANT: I have Nick Delwin on the line for you. 辦公室文員: 有個(gè)叫尼克·戴爾文的人打來(lái)電話要找你。
HELEN: Thank you... Hi, Nick. Nice to hear from you. How’s the English weather?
海倫: 謝謝……你好，尼克。很高興接到你的電話。英國(guó)那邊的天氣怎么樣?
NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年這個(gè)時(shí)候來(lái)講，還是相當(dāng)不錯(cuò)的。紐約那邊的天氣呢?
HELEN: Not good, I’m afraid. 海倫: 恐怕不怎么樣。
NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕，因?yàn)槲艺蛩阆露Y拜過(guò)去一趟。
HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?
海倫: 真的嗎?嗯，我希望你來(lái)的時(shí)候能順便過(guò)來(lái)看看我們，可以嗎?
NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.
尼克: 這正是我打電話想要告訴你的事情。下禮拜二，我要在波士頓會(huì)見一個(gè)客戶。我希望，在那之前或之后我們能找個(gè)時(shí)間見一下。
HELEN: Great. That would give us a chance to show you the convention centre, and we could also ④drop in at Caesar’s Restaurant where Gregg has arranged your reception.
海倫: 太好了。那樣我們就有機(jī)會(huì)帶領(lǐng)你參觀一下會(huì)議中心了，而且我們還可以順便去凱薩飯店，葛雷格已經(jīng)在那里為你安排好了接待活動(dòng)。
NICK: That’s what I was thinking. 尼克: 我也是這么想的。
HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海倫: 嗯，你說(shuō)你要在禮拜二的時(shí)候到波士頓?那是8號(hào)吧?
NICK: That’s right. Now, I could ⑤stop over in New York either on the way in - that would be the Monday...Would that be possible? 尼克: 沒(méi)錯(cuò)。那樣的話，我也可以在去之前先去紐約一趟——可能是禮拜一的時(shí)候——那沒(méi)問(wèn)題吧?
HELEN: Ah, I’m afraid I won’t be in the office on Monday, and I think Gregg has meetings all day.
海倫: 啊，恐怕禮拜一的時(shí)候我不在辦公室，而且我想葛雷格全天都在開會(huì)。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.
尼克: 嗯嗯，好吧，那另一個(gè)可能就是在我從波士頓回來(lái)的時(shí)候再安排見一下了。
HELEN: When do you plan on leaving Boston? 海倫: 你打算什么時(shí)候離開波士頓?
NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.可能是禮拜二下午，也可能是禮拜三上午，但我想趕在禮拜三晚上搭乘航班返回倫敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized. 好。嗯，如果你能在禮拜三上午飛過(guò)來(lái)的話，那對(duì)我們來(lái)說(shuō)最好不過(guò)了。葛雷格或者我可以去機(jī)場(chǎng)接你，之后，我們可以帶你去參觀會(huì)議中心和凱薩飯店。如果有時(shí)間的話，你可以再去一下我們的辦公室，我們可以迅速處理一些還沒(méi)有解決的細(xì)節(jié)問(wèn)題。
NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.
尼克: 聽起來(lái)不錯(cuò)。只要我能趕回機(jī)場(chǎng)搭上我的夜班飛機(jī)就行。
HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?
海倫: 沒(méi)問(wèn)題。嗯，一旦你確定了你的航班日期，發(fā)個(gè)傳真告訴我具體情況如何?那樣我們就可以給你回復(fù)當(dāng)天的日程安排——那天是9號(hào)禮拜三，對(duì)吧?
NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.
尼克: 沒(méi)錯(cuò)。好，嗯，我會(huì)的，我期待著下禮拜和你們見面。
HELEN: Same here. See you next week. 海倫: 我也是。下禮拜見。
商務(wù)英語(yǔ)電話對(duì)話范文3
初級(jí)表達(dá)方式
1. Hello, Bill Burton speaking.
你好，我是比爾•伯頓。
2. What can I do for you?
您有事嗎?
3. I’m glad to finally get a hold of you.
很高興，我終于聯(lián)系到您了。
4. I will be out of town that day.
那天，我要出城去辦事。
5. What about Thursday afternoon?
周四下午怎么樣?
6. Will that work for you?
你可以嗎?
7. Shall we say about 2 o’clock?
我們定在2點(diǎn)好嗎?
8. Hello, is Doris available?
你好，多麗絲在嗎?
9. Who’s calling please?
請(qǐng)問(wèn)您是哪位?
中級(jí)表達(dá)方式
1. This is Jenny Jenkins of Bradford and Sons returning your call.
我是布拉德福家庭公司的詹妮•詹金思，您給我打過(guò)電話。
2. My secretary said you called concerning our meeting next Tuesday?
我的秘書說(shuō)您打電話問(wèn)我們下周二見面的事，是嗎?
3. Is there any possibility we can move the meeting to Monday?
我們有沒(méi)有可能把見面時(shí)間改到周一?
4. I’m sorry, I’m afraid I’m completely booked on Monday.
對(duì)不起，恐怕我周一的日程已排滿了。
5. Would it be possible to postpone until you return?
能否等您回來(lái)再說(shuō)?
6. I’ll look forward to seeing you at 2 o’clock next Thursday afternoon.
我盼著下周四下午2點(diǎn)與您見面。
7. Actually, I do need to change the time of my appointment.
事實(shí)上，我確實(shí)需要改一下預(yù)約時(shí)間。
8. I have a scheduling conflict, and I can’t make it that early.
我的行程安排有點(diǎn)沖突，所以我無(wú)法那么早到醫(yī)院。
9. Can you put me down for that time slot?
你能把我的名字記在這個(gè)時(shí)間段嗎?
高級(jí)表達(dá)方式
1. I wanted to let you know I will not be able to make our meeting next Tuesday.
我想告訴您下周二我不能赴約。
2. I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things.
我原本打算在離開之前處理好見面之事，不過(guò)我想我可以重新安排一下。
3. If you need to change the time, please feel free to call me on my cell phone.
你如果要更改時(shí)間，請(qǐng)隨時(shí)打我手機(jī)聯(lián)系。
4. I’m calling to confirm your appointment for tomorrow morning at 9 am with Dr. Parker.
我打電話是想確認(rèn)一下你明天上午9點(diǎn)與帕克醫(yī)生的預(yù)約有沒(méi)有問(wèn)題。
5. Sorry ma’m, the only opening we have after lunch is 1:15, but I might be able to work you in after 4.
對(duì)不起，夫人。午飯后唯一的空缺時(shí)間是1:15，不過(guò)我能把你加在4點(diǎn)以后。
情景對(duì)話(范例)
A：Hello, Bill Burton speaking. What can I do for you?
B：Hello, Mr. Burton. This is Jenny Jenkins of Bradford and Sons returning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?
A: Yes, Ms. Jenkins, thank you for returning my call. I’m glad to finally get a hold of you. I wanted to let you know I will not be able to make our meeting next Tuesday. I will be out of town that day. Is there any possibility we can move the meeting to Monday?
B: I’m sorry, I’m afraid I’m completely booked on Monday. Would it be possible to postpone until you return?
A: Oh dear, I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?
B: That should be fine. Shall we say about 2 o’clock?
A: Perfect. I’ll look forward to seeing you at 2 o’clock next Thursday afternoon. If you need to change the time, please feel free to call me on my cell phone.
B: Thanks Mr. Burton. I’ll see you on Thursday.
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