英語客服簡歷范文3篇
英語客服簡歷范文3篇
對客服求職或招聘的任一方而言，英文簡歷都具有著重要的現(xiàn)實意義。那你知道求職者該怎么寫英文簡歷嗎?下面是學(xué)習(xí)啦小編整理的英語客服簡歷范文，以供大家閱讀。
英語客服簡歷范文(一)
sandy lin 15/f,tower2 ,bright china,building1,beijing.
summary of qualifications
demonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
consistently met/exceeded sales goals and instituted sales programs;sales increased from to million.
thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
exceptional communication/interpersonal and organizational skills.
experience
1989-present oxbridge,inc.
interface with merchandising personnel,at all levels,and provide technical information on company products and services.
interact with customers,providing advice in the selection of products.monitor production to ensure realization of customer specifications.
collaborate with contracting merchandisers for contract negotiation on supplies.conduct extensive materials costing processes.
coordinate delivery schedules and monitor delivery personnel.
organize promotional demonstration activities for home and hew york marketing office.
respond to and resolve customer complaints.
manage office operations and produce correspondence.
control stock and conduct purchasing procedures.
assist sales department in establishing client base/sales territories.
education
1993-present prophet junior college
associate degree program
computer operations program:lotus 1-2-3,database iii,typing,word-processing(multimate),business math,speech communication,introduction to computers and english composition.
notice
background summary accentuates candidate's acquired professional skills and impressive track record.
listing relevant courses adds weight to candidate's educational credentials.
英語客服簡歷范文(二)
Anny Smith
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email: smith.anny@xuexila.com
Career Profile:
To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.
Professional strengths:
Possess seven years of experience in customer service
In-depth knowledge of basic operating systems
Flexible, attention to detail and ability to learn quickly
Possess excellent listening and responding skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess good sales and customer service skills
Excellent administrative and organizational skills
Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
Highly initiative to manage a busy workload without close supervision
Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
Bachelor's degree in English from Daffodils Arts College in the year 19XX
Master's degree in English Language from university of XYZ in the year 19XX
Certification course in Communication skills from soft skills training center in the year 19XX
Professional Experience:
ABC Business Center Inc, State
20XX till date
Customer Care Officer
Responsible for dealing with customer relevant queries, complaints and request for information on products and services
Assigned the tasks of recording all communications between various parties
Handled the tasks of drafting documents as requested by Customer Care Manager
Prepared daily, weekly and monthly statistical reports
Responsible for generating ideas on ways to resolve problems and serve customers in a better way
Confirmed customer understanding of the solution and pro
ovided extra customer education as required
Techno Global Center Co Inc, State
20XX till date
Customer Care Officer
Assigned the tasks of processing customer orders as well as provides details about the products and services to customers
Handled the responsibilities of designing activities to improve business performance and customer satisfaction
Conducted needs-based selling by using non-scripted probing techniques to find customer requirements
Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
Handled the tasks of preparing customer correspondence and updating customer files
Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
Areas of Interest:
To apply my comprehensive customer service skills to meet the goals and objectives of the organization
To increase the sales and service of the organization by applying my excellent negotiation and customer service skills
Personal Details:
Name: Anny Smith
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Senior Customer Care Officer
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: smith.charlie@xuexila.com
英語客服簡歷范文(三)
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from to million.
Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
Coordinate delivery schedules and monitor delivery personnel.
Organize promotional demonstration activities for home and Hew York marketing office.
Respond to and resolve customer complaints.
Manage office operations and produce correspondence.
Control stock and conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.
Notice
Background summary accentuates candidate's acquired professional skills and impressive track record.
Listing relevant courses adds weight to candidate's educational credentials.
延伸閱讀：英文簡歷寫作的注意事項
英文簡歷按照中文簡歷寫，準(zhǔn)會被人罵“傻瓜”。英文簡歷是進入外企的“敲門磚”，人家全憑你簡歷上寥寥數(shù)語判斷你的能力，所以，你一定不能馬虎。
一、 千萬別羅羅嗦嗦
語言簡練。對于求職者來講，目的明確、語言簡練是其簡歷行之有效的基礎(chǔ)。如在教育背景中寫相關(guān)課程，不要為了拼湊篇幅，把所有的課程一股腦兒地都寫上，如體育等。這樣不會有效，別人也沒耐心看。
二、 千萬別搞錯順序
包括求職者的姓名、性別、出生年月等，與中文簡歷大體一致。第二部分為教育背景(EDUCATION)，必須注意的是在英文簡歷中，求職者受教育的時間排列順序與中文簡歷中的時間排列順序正好相反，也就是說，是從求職者的最高教育層次(學(xué)歷)寫起，至于低至何時，則無一定之規(guī)，可根據(jù)個人實際情況安排。
三、 切記把“技能”寫清楚
在時間排列順序上亦遵循由后至前這一規(guī)則，即從當(dāng)前的工作崗位寫起，直至求職者的第一個工作崗位為止。求職者要將所服務(wù)單位的名稱、自身的職位、技能寫清楚。把社會工作細節(jié)放在工作經(jīng)歷中，這樣會填補工作經(jīng)驗少的缺陷。例如，您在做團支書、學(xué)生會主席等社會工作時組織過什么活動，聯(lián)系過什么事，參與過什么都可以一一羅列。而作為大學(xué)生，雇主通常并不指望您在暑期工作期間會有什么驚天動地的成就。當(dāng)然如果您有就更好了。
四、切記列舉所獲獎勵和發(fā)表的作品
將自己所獲獎項及所發(fā)表過的作品列舉一二，可以從另一方面證實自己的工作能力和取得的成績。書寫上，獎學(xué)金一項一行。另外，大多數(shù)外企對英語(或其它語種)及計算機水平都有一定的要求，個人的語言水平、程度可在此單列說明。
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